At CareImpact Inc., we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information, in compliance with applicable privacy laws.

Information We Collect

We may collect both information you actively provide us when using our services and information automatically sent by your devices when accessing our products and services. This includes, but is not limited to:

Personal information, such as your name, email, province, postal code, associated organization, and role in your organization
Log data, such as your device’s IP address, browser type, pages visited, time and date of visit, time spent on each page, and technical details related to any errors you may encounter
Information you provide when you contact us via email, social media, or similar technologies
Information you share on social media about CareImpact Inc.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information for legitimate purposes, and only to the extent necessary to provide our services to you.

Collection and Use of Information

We may use your personal information for the following purposes:

To customize and personalize your experience on our website
To communicate with you
For analytics, market research, and business development
For internal record keeping and administrative purposes
For security and fraud prevention, and to ensure the safe and secure use of our site and apps in line with our terms of use

Security of Your Personal Information

We take commercially reasonable measures to protect your personal information and prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, please note that no electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will comply with applicable laws.

How Long We Keep Your Personal Information

We keep your personal information only for as long as necessary, based on the purpose for which it was collected. Once it is no longer needed, we will delete or anonymize it by removing any identifying details. In certain cases, we may retain your information for legal, accounting, reporting, archiving, public interest, scientific, or historical research purposes.

Children’s Privacy

We do not target or knowingly collect personal information from children under the age of 13.

International Transfers of Personal Information

Your personal information may be stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. These locations may have different data protection laws than the country in which you initially provided the information. In the event of an international transfer, we will comply with applicable laws and protect your information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You have the right to control your personal information, and we will not discriminate against you for exercising any of your rights. You may choose to withhold personal information from us, but please note that this may affect your experience on our website.

Changes to This Policy

We may update this privacy policy from time to time, and will notify you of any significant changes. The latest version of this policy is effective as of 6 February 2023.

If you have any questions or concerns about our privacy policy or your personal information, please contact us at info@careimpact.ca.

Table of Contents

PRIVACY POLICY